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VINTAGE WINES ORDER CONDITIONS





Please feel free to contact us for quotes on large Wine orders.

Click here and tell us your requirements..


HOW TO ORDER:
  • netwine.co.jp can only accept written orders.

  • After receiving your order, we will check the overseas stock availability. netwine.co.jp can not accept any cancellations or changes of order. (Out of stock items will be omitted from your order and you will be informed accordingly.)

  • Delivery may take from 3 to 4 weeks.


PAYMENT
  • For all vintage wine orders we must collect payment in advance.

  • We only accept payment by VISA or JCB credit card.


DELIVERY
  • Delivery to your doorstep usually takes 3 – 4 weeks. Due to transportation reasons, the delivery may be delayed, especially during busy periods (summer & winter gift seasons). We will do our best to settle problems. We cannot, however, accept any claims or cancellations of the orders due to late delivery.


LIABILITY
  • Our sources are reliable merchants with a long history. However, NetWine or group related companies and their suppliers are not liable for the contents of the products. We will not accept any claims in any form.

  • All products will be insured for breakage or loss during transport. The products will be checked by our specialists prior of shipping to you.

  • Old vintage wines are not new products and are rare items. Sometimes the labels are damaged, however we assure the contents to be authentic.


SHIPPING CHARGES & PACKING INFORMATION FOR DELIVERY WITHIN JAPAN
  • Shipping is Yen 1’800 per 750ml bottle.
  • Bigger bottles will be calculated proportionally.
  • The minimum shipping charge is Yen 6,000 per order.
  • Vintage wines are shipped by airfreight or airmail only.
  • (Small consignments may be shipped by airmail postal service.)
  • Express delivery is available at 30 % surcharge.
  • *For delivery to Okinawa. Kyushu, Hokkaido and other islands, extra charge will be required.

SHIPPING CHARGES & PACKING INFORMATION FOR DELIVERY OUTSIDE JAPAN
  • After receipt of your order, we will inform you about the shipping and delivery conditions.
  • We will not charge your credit card prior to your delivery confirmation.
  • Some countries are very strict about import of Wine. All our quotes will not include eventual clearance and delivery charges in your country. If necessary you will have to arrange this at your end.
  • Non delivery caused by import restrictions is your own responsibility and we will not be able to reimburse you.

INSURANCE
  • Insurance of ¥500 as a minimum charge or 0.5% of the total price will be added to the invoice.


PACKING
  • Packing is made in cardboard boxes; however, polyethylene packing will be available for a surcharge of Yen 500/btl.